Frequently Asked Questions

You Asked and We Answered

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Frequently Asked Questions

How do I book a tour?

Call us at (202) 810-4627 or send an email to DCInsiderTours@gmail.com

Where and when do I meet for the tour?

You can find the time and meeting points for each tour on the Schedule page.  We will also confirm these details when you book your tour.

A 6-hour walking tour? Seriously?

You bet! The DC in a Day tour is the most comprehensive walking tour of DC. It is a leisurely-paced walk with lots of stopping and a refreshing 30-minute lunch break in the middle. We have had people of all ages on this tour, including children as young as six years old. Make sure you bring water, wear comfortable clothing and walking shoes, and get ready to have a blast!

How many people will be in my tour group?

The short answer is – not very many!  We feel very strongly that small tour groups make our guests’ experience more enjoyable and memorable.  We limit every tour group to 14 people.  We can also arrange a private tour to ensure your group is as small or large as you’d like.

Do you offer tours all year round?

Yep!  Washington, DC shines all year and so do we!

I want to tour sites that are not listed in your tour descriptions. What should I do?

Let us arrange a private, custom tour for you!  “Research” is our middle name, so if we don’t already know all about this site (which is highly unlikely), you better believe we will find out.

How do I pay for my tour?

We accept credit cards, debit cards, and payments via PayPal.  When you contact us to reserve your tour, we will discuss the details of making your payment.

What if I need to cancel my tour?

No problem.  Just give us 24 hours notice and we will issue you a full or partial refund of your tour fee, or reschedule your tour for you.

What do you mean by 'private, chauffeured tour'?

When you book a private, chauffeured tour with us, you are booking a truly luxury experience. We will pick you up at a location of your choice, such as your hotel, in a luxury vehicle. Your party will be the only group on board the vehicle, and you will have your own driver and Insider Guide. Since your driver and tour guide are two different people, your guide will be completely focused on you for your entire tour experience.

What should I bring on a tour?

For walking tours, be sure to dress for the weather, wear comfortable shoes and bring lots of water. Sunscreen and bug spray are a good idea most months of the year. On a private, chauffeured tour, water will be provided for you. There will still be some walking involved, so be sure that your clothing is suitable for the weather and your shoes are sensible.